Privacy Policy

Last Updated: January 19, 2026

Income Online Malaysia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and WhatsApp contact details
• Payment Information: Bank account details, e-Wallet information for payment processing
• Profile Information: Demographics, preferences, and task completion history
• Communication Data: Messages, feedback, and support requests

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your task applications and payments
• Communicate with you about tasks, updates, and promotional offers
• Monitor and analyze usage and trends to improve user experience
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Task Providers: We share necessary information with brands and companies offering tasks
• Service Providers: Third-party vendors who assist with payment processing, data analysis, and customer support
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format

To exercise these rights, please contact us via WhatsApp or email.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• WhatsApp: 60123456789
• Email: privacy@incomeonlinemalaysia.com